VMAE | Live! is all about connecting our special network for input, insight and inspiration while exploring association management and professional issue topics.
VMAE | Live! webinars convene on the third Thursday of each month, starting at 12:05 PM Mountain time (and concluding by 12:55 PM). Each session will feature VMAE colleagues who will share their expertise or external subject matter experts who will provide their thoughts. There will be time for questions – and answers – as well as interactive polls to keep things focused, lively, and relevant to the interests of VMAE members.
Veterinary Managers: Adding Value to Create Better Veterinary Practices
Thursday, October 15
12:05-12:55 PM Mountain time
Veterinary practices want healthy patients, satisfied clients, and financial success. Meeting these expectations requires that a practice provide good medicine and excellent customer service. Veterinary managers add value to practices because they coordinate the business activities that result in outstanding customer service, leaving the professional staff to focus on the delivery of medicine.
When properly leveraged, managers can be responsible for: hiring and training support staff, preparing financial statements and budgets, setting fees, monitoring key performance indicators, maintaining inventory, managing the hospital technology, implementing safety and security procedures, and more. This program highlights the important contributions managers can make, as well as the role they play in creating work environments that are conducive to goal attainment and success.
Join Christine Shupe, CAE – executive director of the Veterinary Hospital Managers Association and member of the VMAE Board of Directors – for a dynamic and interactive session that will help you better support YOUR members!
Webinar participants will learn –
Attending this edition of VMAE | Live! will help you:
- Understand how veterinary managers propel practice success
- Discuss the use of veterinary managers with your VMA members
- Understand labor market dynamics for veterinary managers
- Utilize VHMA resources (available to you at no charge) to assist your members in creating better veterinary practices