VMAE | Live! is all about connecting our special network for input, insight and inspiration while exploring association management and professional issue topics.

VMAE | Live! will convene on the third Thursday of each month, starting at 12:05 PM Mountain time (and concluding by 12:55 PM).  Each session will feature VMAE colleagues who will share their expertise or external subject matter experts who will provide their thoughts. There will be time for questions – and answers – as well as interactive polls to keep things focused, lively, and relevant to the interests of VMAE members.

The September edition of VMAE | Live! explores the topic of Four Tips to Help Your Members Reduce Team Turnover.

Veterinary hospitals are plagued with higher than average team turnover – which impacts the client experience, the delivery of services, is costly and STRESSFUL!  Measuring team turnover is the first step in managing it then implementing best practices in team retention to reduce it.

Participants will:

  • Receive two resources prior to the webcast
  • Be invited to respond to an anonymous survey with results presented during the webcast
  • Engage during the webcast through real-time polling and chat dialog

Participants will learn how to assist their members in: 

  • Calculating annual team turnover
  • Determining the cost of turnover
  • Implementing best practices in retention

Rebecca Rose, CVT
President & Founder
CATALYST Veterinary Professional Coaches

You will see Rebecca Rose, CVT cares about and understands veterinary teams. She graduated from Colorado Mountain College in Glenwood Springs, CO USA in 1987 with a degree in veterinary technology. She is the president and founder of CATALYST Veterinary Professional Coaches, LLC.

Rebecca’s career in the veterinary community is quite diverse. She worked as a veterinary technician at a mixed animal practice for over a decade, was the first paid administrator to the Colorado Association of Certified Veterinary Technicians (CACVT) and consults with industry partners in creating stronger veterinary teams. In addition, she managed two AAHA-accredited veterinary practices.

Rebecca has co-authored books related to career choices for veterinary technicians. Her writings can be found in several training books and veterinary related magazines. She facilitates customized, interactive workshops at local, state, national and international venues. She hosts online programs with her CATALYST VetPC Team geared towards team development, utilization and wellbeing. Finally, through Rebecca’s coaching and insight, veterinary managers and other team members can increase their understanding in areas challenging for them.

Rebecca’s background includes extensive association participation including as president of the CACVT and the National Association of Veterinary Technicians in America (NAVTA). She has won two awards from the Colorado Veterinary Medical Association (CVMA): Technician of the Year and Industry Partner of the Year.

You will see Rebecca finds great joy in assisting veterinary teams in reaching their highest potential!

Future VMAE | Live! Sessions

September 19
Four Tips to Help Your Members Reduce Team Turnover
Rebecca Rose, CVT, President & Founder, CATALYST Veterinary Professional Coaches

October  17
Reframing our View of Veterinary Work — Calling or Career?
H. Howells, DVM

November 21
To Be Announced

December 19
To Be Announced

Previously Recorded Webinars

Successful Associations Know When To Say No

August 15, 2019

Slide Deck

How Veterinary Practices Are Successfully Using Digital Marketing Tools

July 18, 2019

Slide Deck

Effectively Messaging to Member Segments